BridgeCare Saving Plan - Terms and Conditions for Members
Effective date: July 4, 2025
1. General description
- The BridgeCare Saving Plan is not insurance. It is a Dental Concierge service that provides access to discounted rates for dental services through participating providers and appointment scheduling. Bridgecare is not a dental office, clinic or health care provider. Bridgecare is not responsible for the results of procedures and services provided by the professionals in its network. The Bridgecare network of clinics is offered through Aetna Dental Access.
2. Eligibility
- Available to U.S. residents who register and pay the required fee.
- This plan is not available in the following states: AK, CT, IA, MA, MA, RI, UT, VT and WA.
3. Duration of membership
- Monthly, annually or every 24 months. Renewal is required at the end of each period.
4. Membership fee
- You have the right to cancel this Savings Plan within 30 days of the effective date for a full refund of fees paid.
5. Member Responsibilities
Provide membership information prior to service. Payment is due at the time of service, unless otherwise agreed.
6. Limitations and exclusions
The Plan does not cover out-of-network treatment or make payments to providers.
7. Plan changes
BridgeCare may modify or terminate the Plan with appropriate legal notice.
8. Cancellation
Cancellation within the first 30 days with full refund.
9. Inquiries and complaints
Website: bridgecareus.com
E-mail: [email protected]
10. Applicable Law
This document is governed by the laws of the member's state of residence.
11. Terms of use and special procedures
Coordination and responsibility of the affiliated person
- BridgeCare cancel a membership and refund the payment if terms are violated or misuse is detected.
- BridgeCare is not responsible for any services or costs if the enrollee does not make the appointment through BridgeCare.
- All appointments and procedures must be approved and scheduled exclusively through the BridgeCare customer service team. Approvals will be sent via email to the address you have on file with Bridgecare Solutions.
- Discounts and coverage apply only to BridgeCare's official price list, not to the prices established by the clinics.
In addition, as a member of the BridgeCare program, you receive complimentary access to the following:
Discounted health benefits:
State restrictions for courtesy access: AK, CT, IA, MA, RI, RI, UT, VT and WA.
Enrollment fees or processing fees do not apply to discounted health benefits.
Aetna Dental Access
As a Bridgecare Savings member, members can save between 15% and 50% *per visit, in most cases, on services at any of the many dental practice locations available nationwide (*Cost and actual savings vary by provider, service and geographic location). The discount program provides access to the Aetna Dental Access® network. This network is administered by Aetna Life Insurance Company (ALIC). Neither ALIC nor any of its affiliates offers or administers the discount program. Neither ALIC nor any of its affiliates is an affiliate, agent, representative or employee of the discount program. Dental providers are independent contractors and not employees or agents of ALIC or its affiliates. ALIC does not provide dental care or treatment and is not responsible for the results.
Aetna Dental Access benefits cannot be used in conjunction with or in addition to other discounts or insurance.
Smile Brilliant
As a Bridgecare Savings member, members receive a FREE Smile Brilliant Shine membership. As a Shine member, you save between 20% and 60% on all of your oral care needs at smilebrilliant.com, where you can save on electric toothbrushes, whitening gels and splints, night guards, dental probiotics and more. This is NOT insurance.
TeleDentistry
Virtual dentists wherever and whenever a dentist is needed, 24/7/365. Our consultant dentists are licensed by the corresponding Boards and carefully evaluated.
Pharmacy discounts
Members can save between 10% and 85% on brand and generic drugs at more than 65,000 select pharmacies nationwide or by using the mail order service.
Disclosure about discounted health benefits. This plan is NOT insurance. This plan is not a qualified health plan under the Affordable Care Act (ACA). Some services may be covered by a qualified health plan under the ACA. This plan does not meet the minimum requirements for creditable coverage under M.G.L. c. 111M and 956 CMR 5.00. This is not a Medicare prescription drug plan. Discounts on hospital services are not available in Maryland. The plan provides discounts at certain medical providers. The plan does not make payments directly to medical providers. The enrollee is obligated to pay for all health care services, but will receive a discount from those providers who have contracted with the discount plan organization. The range of discounts will vary depending on the type of provider and services rendered. The discount plan organization is Gallagher Affinity Insurance Services, Inc. at 2850 W. Golf Road, Rolling Meadows, IL. Golf Road, Rolling Meadows, IL 60008, 1-888-868-6199. Benefits not available in Alaska, Iowa, Rhode Island, Utah, Vermont, Connecticut and Washington. For a list of participating providers visit www.findbestbenefits.com and enter the promotion code XXXXXX. You have the right to cancel this plan within 30 days of the effective date for a full refund of fees paid. Such refunds are issued within 30 days of cancellation.
Additional terms and conditions:
This plan is not insurance. This is your cardholder agreement with Gallagher Affinity Insurance Services, Inc. (a «discount plan organization», «DPO»). It is effective on the date of acceptance of the cardholder's application for enrollment in the Bridgecare Solutions Program («Program») and for the term of your plan.
The DPO shall provide the Incumbent with a list of participating suppliers. The incumbent shall hold the DPO harmless from any liability for errors in such lists. Vendors are subject to change without notice. The incumbent is responsible for the selection of the vendor, for verifying that the vendor is a current participant, and for payment for goods and services. No part of a vendor's fee will be reimbursed or otherwise paid by the DPO. The incumbent is solely responsible for payment. Savings are based on the provider's usual and customary rates or national or regional rates for the service or product. Actual savings will vary depending on your location and the specific products or services purchased. Providers may offer certain products or services to the general public at prices below the Program price. In that case, enrollees will always be charged the lower price. This is a discount program and not insurance.. Program discounts cannot be used in conjunction with any other network-based program.
Participating providers are solely responsible for the quality of the service or product purchased by the individual and the DPO disclaims any liability with respect to such matters. The DPO reserves the right to modify any benefits, including provider networks, included in its Program. If your state requires us to notify you of changes to your benefits, DPO will do so.
Payment of membership dues is made by the billing source authorized by you in accordance with the payment terms to which you agreed. The DPO reserves the right to increase or decrease the membership fee for each renewal period, effective upon renewal of your membership. To change your payment method, call the customer service number on your membership ID card. Membership is not transferable. For individual memberships, only you may use the membership. If you have an individual plus one membership, only you plus one other person may use the membership. For family memberships, only you and anyone living in your household may use the membership. If a person with an individual membership wants to add family members to a family plan, call the customer service number on the membership ID card.
General grievance procedure. Complaints of any nature may be filed with Gallagher Affinity Insurance Services, Inc. the discount plan organization, at 2850 W. Golf Road, Rolling Meadows, IL 60008. Complaints will be acknowledged in writing within 5 business days and resolved in writing within 30 calendar days. If you are not satisfied with the results of your complaint to the discount plan organization, you may contact the Commissioner of Insurance, the Division of Insurance, the department of insurance or other agency that regulates this product in your state. Contact us at 1-888-868-6199 for state complaint contact information.
Termination and cancellation. You can end this at any time by going to www.bridgecareus.com and submitting a cancellation request on the Contact Us page, by calling us at 1-800-342-4525, or you may notify Member Services in writing, 407 Lincoln Rd. Suite 6H PMB 5011, Miami Beach, FL 33139. Your cancellation will be effective immediately upon receipt of your cancellation notice and you will no longer be charged for your membership. DPO reserves the right to terminate your membership at any time for any reason.
All affiliated persons: You have the right to cancel this plan within 30 days of the effective date for a full refund of fees paid.
Annual members only: After the first 30 days, if a membership is terminated by you or the DPO for any reason other than nonpayment of dues, you are eligible for a prorated refund of membership dues.
Applicable law and arbitration. This agreement and its interpretation and performance shall be governed and controlled by the laws of the State of Illinois. Any dispute arising out of or relating to this agreement shall be resolved by private binding, non-appealable arbitration conducted in accordance with the Rules of the American Arbitration Association in Chicago, Illinois, unless the laws of the individual member's state require resolution in a different location. This provision shall survive termination of this agreement and its interpretation shall be subject to the Federal Arbitration Act.
Applicable law and arbitration for residents of Montana and Oklahoma. Your membership is governed and controlled by the laws of your state. Any dispute arising out of or relating to your membership shall be resolved by voluntary private arbitration conducted in accordance with the Rules of the American Arbitration Association in your state. This provision shall survive termination of your membership and shall be subject to the Federal Arbitration Act.
South Dakota residents. If you cancel the program, you are not obligated to make any further payments for the program, nor are you entitled to any program benefits for any period after the last month for which payment was made.
Disclosure. This plan is NOT insurance. This plan is not a qualified health plan under the Affordable Care Act (ACA). Some services may be covered by a qualified health plan under the ACA. This plan does not meet the minimum requirements for creditable coverage under M.G.L. c. 111M and 956 CMR 5.00. This is not a Medicare prescription drug plan. Discounts on hospital services are not available in Maryland. The plan provides discounts at certain medical providers. The plan does not make payments directly to medical providers. The enrollee is obligated to pay for all health care services, but will receive a discount from those health care providers who have contracted with the discount plan organization. The range of discounts will vary depending on the type of provider and services provided. The discount plan organization is Gallagher Affinity Insurance Services, Inc. at 2850 W. Golf Road, Rolling Meadows, IL 60008, 1-888-868-6199. For a list of participating providers visit www.findbestbenefits.com. You have the right to cancel this plan within 30 days after the effective date for a full refund of fees paid. Such refund will be issued within 30 days of request.
